Office etiquette are formal rules of behavior that make professional encounters pleasant and productive。 While certain procedures may seem awkward or wasteful to you as you begin working in a new situation， resist the urge to make immediate changes. Discover how things are done and why。 Observe how others answer the telephone， dress， decorate desks or office space， snack on the job, circulate memos, etc. Establish in your mind other people’s priorities before asserting your own. Any changes you initiate will have more validity after you have familiarized yourself with the customary procedures.
办公室礼仪能够使得职业生活愉快并且富于效率.在你刚刚开始在一个新环境上班，你可能对某些礼仪感到难以运用得体甚至觉得是繁文缛节,但是不要马上改变它。留心观察该怎样做和为什么这样做:接电话、穿衣服、办公桌和办公区的布局及装饰，在办公室用餐、传阅文件等等。你首先要对别人的行为留下印象然后再确定自己的行为规范。在你对约定俗成的习惯熟悉后再开始做一些改变会更加富有成效。
Every Office has its own protocol for who is called by his or her first name and who is called
by his or her title. New employees should follow suit， after listening carefully to how people are addressed.
每个办公室对于称呼某人名字或者是称呼他/她的头衔都有固定的习惯。新雇员要遵循习惯，注意别人是怎样称呼的。
Whatever your position， a "thank you” is in order, no matter how small the task or favor.
无论你在公司处于何种职位,即便别人帮了个小忙，也要说一声谢谢。
办公室英语：Apologies（会话篇)
Part One
Lily: I owe you an apology， Mr。 Steven.
Steven： What do you mean, Lily?
Lily： I’m terribly sorry about the appointment last Thursday. I hope you’ll excuse me。
Steven: Forget it. I'd have done exactly as you did if I had been in your situation.
Lily: That’s very kind of you to say so。
Part two
Eva： Sorry to be late. I was caught up in a traffic jam。 Am I the last guest to arrive?
John: Yes, VIPs always are. So it’s quite all right. And you’re a very important person
at this party.
Eva: Oh， please don't!
John： I was just kidding. We've been expecting you all this time！
Part Three 办公礼仪
Annie: Sorry to have kept you waiting, Eva. I was answering an overseas call.
Eva： It’s alright. You must be a very busy general manager。
Annie: Well, I hope you weren't bored while I was on the phone。
Eva: No. I was reading this new brochure of yours， you see. I’m very much interested
in your new product。
办公室英语：Apologies(句型篇）
1。 I must apologize for not writing to you sooner.
我没有及早给你写信，真对不起。
2。 We're sorry the things we shipped to your place were damaged。
很抱歉，我们运往你处的货物遭到了损坏。
3. What a pity I left it at home。
真糟糕，我把它忘在家里了.
4。 Please accept my deep apologies。
请接受我真诚的歉意。
5. I must ask your pardon for my carelessness。
请宽恕我的粗心.
6. I’m to blame. I should have thought of that。
都怪我，我应该想到这一点。
7. Actually I meant to notify you beforehand.
实际上我是想事先通知你的。
8. I must have caused you a lot of inconvenience.
我一定给你添了不少麻烦吧.
9。 I didn’t mean to get you so much involved in the matter.
我本不想让你这么深地卷入这件事中来。
10. Please forgive me。 I didn't mean to start a fight。
请原谅,我本不想和你争吵。
11。 We regret we are unable to accept your proposal.
很遗憾我们不能接受贵方的建议。
12. I’ve got something to confess。 Would you promise not to be angry， please？
我得向你坦白一件事,不过请你不要生气,好吗？
13. Something happened that you might not like.
出了一件事,也许你听了不会高兴的。
14. I’d like to tell you something if you'll promise to excuse me。
我想告诉你一件事，不过你得答应原谅我。
15. I was only trying to tell you what was on my mind。
我只是想如实告诉你我的想法。
办公室英语：Say Good—Bye(会话篇）
Section A
Steven： Well. I have an appointment now。
Lily： I’m in quite a hurry too.
Steven： Good to see you。 Goodbye.
Lily: Goodbye. Take care of yourself。
Section B
Lily: I guess I'd better go now。
Steven： I’ve got to be going now too。
Lily： In that case， I’ll be seeing you.
Steven： So long. See you later.
Section C
Steven: It's getting late， and I have to go now。
Lily： We're sorry you have to leave.
Steven: Please excuse me， won’t you?
Lily: Certainly. Come back soon。
Section D
Lily： I’m glad to have met you。
Steven: Thank you。 It was nice to have seen you。
Lily： I hope we can get together again。
Steven： Yes. I’ll be looking forward to it。
Section E
Steven： I think I have to leave now.
Lily： Must you go soon?
Steven: I'm afraid I really have to 。
Lily: Well, it was fun to get together again。
办公室英语：Say Good—Bye(句型篇）
I have a meeting soon.
I have an engagement soon.
I have an engagement very shortly.
I have an date very shortly。
I think I’d better go now。
I think I should go now。
I think I ought to go now。
I think I must go now。
It’s getting dark。
It’s getting dark outside。
发布评论