商务英语邮件写作格式及
请求筹备出差 Request for Preparing for a Business Trip
①(会议名称) will be held ②(会议时间) in ③(会议地点).We’re pleased to inform you that you are invited to attend the conference on behalf of our company.
Delegates are required to sign in ④(会议报到时间).Make sure you arrive there on time. You’d better prepare your trip in advance. Please inform me of your preferred arrival time so that I can book a flight for you. If you have any ⑤(参会资料) for the meeting, please send them via e?mail to the committee ahead of time and send me a back-up copy. If you have any particular requirements concerning ⑥(会议设备)，please do not hesitate to contact ⑦(联系人).Attached please find ⑧(附件内容).
Please reply before the end of this week.
回复请求筹备出差 Reply to the Request for preparing for a Business Trip
Thank you for your email informing me to attend ①(会议名称).
I am delighted to take this business trip.
I’m writing to confirm that I will arrive in ②(出差地点) on ③(抵达时间). Please book ④(往返机票)for me. ⑤(其他相关事宜).
I do hope that this business trip will be a great success and be beneficial to our ⑥(市场推介).
确认预定行程 Confirming Itinerary Reservation
I am writing to tell you that I have booked ① (机票类型)for your attendance at the ②(会议名称).
Since you prefer to arrive ③(抵达城市及时间) and to fly back to ④(返回城市及时间),we have booked a round-trip flight, leaving at ⑤(飞往会议地航班起飞时间) and returning at ⑥(返回航班起飞时间).A timetable is attached for all the information about your flight. If I can be of any further assistance，please call me or email me.
Wish you a happy and successful business trip.
付款出错 Payment Error
With careful check of this order, we regret to tell you that there was an error in ①(出错的地方)which has lead to a great loss to our company.
So we have to emphasize the contract which shows the purchases should be paid in ② (币种)The total amount is ③ (金额).Also, we have to mention that the payment should be finished ④ (合同规定的付款日期).
Please arrange all the related issues immediately, and pay the order required as soon as possible.
Look forward to your prompt reply.
为付款出错致歉 Apology for Payment Error
Thank you for your email. After careful check, we found that there was indeed a big mistake in ①(出错的地方).It is ②(出错的原因).We are deeply sorry for the error that we did
not abide by③(不符的地方).We hope you could understand that we did not make such mistake in purpose.
Thank you for your efforts, which have been instrumental in effecting a settlement. We have already changed ④ (需修改的地方).The total amount is ⑤(货款金额).
Sorry for any inconvenience brought to your company.
对服务的不满 Service Dissatisfaction
On behalf of our company ① (我方公司名字),I am writing to inform you that our company is not satisfied with ② (不满意的方面).
商务英语写作 For one thing, ③ (投诉对方的不足). For another, we regret to say that ④ (所造成的后果或影响).We tried our best to ⑤(我方已采取的措施),however, we still have not received a definite reply.
All in all, we can not accept that ⑥ (我方不能接受的事宜).Please explain to us clearly so as to avoid ⑦ (应避免产生的后果).
Please give your immediate attention to this matter.
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